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Customer Support

Support for every DC Associates Group offer on the Azure Marketplace — virtual machine images and Kubernetes applications. If you arrived here from an Azure Marketplace listing, you're in the right place.

Email

support@dcassociatesgroup.com

Include the offer name, your Azure region, and what you observed. We respond within 1 business day; most tickets same-day.

Contact form

Send us a message

Use the contact form for anything that isn't a support ticket — sales, partnerships, or general questions.

Service health

Fleet status dashboard

Live publishing state of every offer in our catalog, updated continuously.

First boot: how our images work

Every image ships without any shared or default password. On the VM's first boot, a unique random admin password is generated for your VM and saved to a root-only file. There is no well-known credential to change.

  1. Deploy the offer from the Azure Marketplace (Get It Now → Create), choosing your SSH key at the Administration step.
  2. Allow inbound SSH (22) for yourself plus the application port(s) listed on the product's support page — restrict to your own IP where possible.
  3. SSH in and print the generated admin password (exact path on each product page below), sign in to the app as admin, and change the password immediately.

Product quick-start pages

Per-product sign-in URLs, ports, and admin-password locations — one page for every offer in the catalog.

Deployed an offer that isn't listed above? The same pattern applies — check /var/lib/<app>/admin-password or the listing's usage notes, or just email support@dcassociatesgroup.com and we'll get you sorted.

What we support